Call us:016977 42777

21 High Cross Street, Brampton, Cumbria CA8 1RP

Delivery Information

We will normally despatch your order the same day, if the item is in stock and the order is placed before 1pm (Monday to Friday) and 10pm (Saturday). We will send you an e-mail confirming despatch as soon as your goods are despatched.

UK orders
We offer FREE POSTAGE on all UK orders, regardless of size. Orders under the value of £125 are posted via Royal Mail First Class post (with a certificate of posting obtained). Orders over the value of £125 are posted via Royal Mail Special Delivery, a signed for delivery service guaranteed to arrive the next working-day. Some places take longer to deliver to (remoter parts of the Channel Islands and Scotland), but delivery is still guaranteed within three working days. Royal Mail Special Delivery parcels will need to be signed for and it is your responsibility that the delivery address is an address where you, or someone acting on your behalf, will be present at the time of delivery. In the event that no one is present when your parcel is delivered, Royal Mail will leave a calling card detailing further options for delivery or collection. Please visit the Royal Mail website for further information.

Overseas orders
We deliver to all European Community (EC) countries plus other non-EC countries to which the Royal Mail Airsure service is available (currently Andorra, Australia, Brazil, Canada, Canary Islands, Faroe Islands, Hong Kong, Iceland, Liechtenstein, Malaysia, New Zealand, Singapore, Switzerland, USA). Delivery generally takes from 2 to 6 working days depending on destination. Please visit the Royal Mail website for further information.

When ordering goods for delivery overseas, you may be subject to import duties and taxes which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country and we advise you should contact your local customs office for further information. Please note that any duty and taxes incurred in the country of destination are the responsibility of the customer.

Additionally, please note that when ordering from us, you are considered the importer and must comply with all laws and regulations of the country in which you are receiving the goods. We would like our international customers and customers despatching products internationally to be aware that cross border deliveries are subject to opening and inspection by customs authorities.

BFPO
We offer free postage to all BFPO addresses. Orders under the value of £125 are posted via Royal Mail First Class post (certificate of posting obtained). Orders over the value of £125 are posted via Royal Mail HM Forces Special Delivery.

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